TermS and conditions

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Terms of Use

1. Description of the services 

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· Ready Design offers its Users buying Furniture, materials ,accessories and request a service. 

· Ready Design allows its clients to buy furniture from the shops on its Mobile Application.

· By accessing Ready Design mobile app, the User can choose from the list of Services and will be able to select either the Service or the product that he is interested in.  

· Ready Design does not in any way guarantee the quality of the products that the shops display on the App; it is the shop's sole responsibility. The Users are solely responsible for verifying the product information provided by the shops, 

· Ready Design shall not be liable or responsible for any Product or services offered by shops that are Damaged or has a Scratches also Ready Design is not responsible about any delay of the Delivery as the Delivery Service will be provided by the shops.; however, Ready Design welcomes any comments/suggestions about product quality in the listed shops. 

· Ready Design has the right to refuse service to anyone for any reason at any time.

· Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Ready Design reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

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2. Order process

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· The User can select a Service from the Services listed on the App. By selecting a Service, the User will follow Specific Procedure; after that, the User shall pay through Ready Design’s electronic payment gateway. 

· Then Ready Design will receive the order and start working on it,

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3. Order Cancellation

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· If the user bought from Ready Design non-physical Services Such as interior design Service, landscape service furnishes my space or any other Design Services then the user can cancel the order before Ready Design start working on it, if the user wish to cancel after Ready Design start working on the Service then Ready Design will not return the Deposit that the client will be already paid, But if there was an error from Ready Design side then Ready Design will Return the Deposit for the user  . The refund will be reimbursed back within 2-10 working days.

· If the user bought from the shops products and the user wish to cancel the order the user can cancel the order before the delivery process start. The refund will be reimbursed back within 2-10 working days., If the user canceled the order after the delivery process start and before receiving the order then the user will pay the delivery fee charge and a refund of the price without the delivery fee will be reimbursed back within 2-10 working days.

· the paid amount will be refunded back to the User account. 

· To Cancel; the User should provide the Order Number to Ready Design team via WhatsApp. You can find Ready Design's WhatsApp number in the Contact us section.  

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4. Product Return and Refund 

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· Ready Design takes User’s satisfaction very seriously. In the case of problems with the order, please contact our customer support through Ready Design's WhatsApp, and we will assist you. 

· Users may exchange or return their purchases within 14 days from the delivery date of order under the following Terms and Conditions:

1. The Goods to be exchanged or returned must be in good condition and can be resalable in its original packaging and cards as well as attached to the original purchase receipt.

2. In case the Customer would like to return an item after receiving it intact without any Errors or damages, then the customer will pay for the delivery fees to bring back the product to the shop.

· If the User did not receive the order or received an incorrect order, the User has the right to a full refund if requested; if part of the order is missing, we may issue a partial refund if requested. In every event, we will do our best to ensure your satisfaction. 

· The User refund procedure might take a minimum of 14 working days to process on the Bank payment gateway. The User follows up with the bank in case of any delay in crediting back the User’s account with the amount previously paid by the User. A message will be sent to the User that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the User wants to revise the bank with.

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6. User’s responsibility 

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By signing into the Ready Design app or processing an order through the platform, the User accepts and undertakes the following:

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· The information in the registration form is correct. The User is solely responsible for any losses which may arise from any misinformation or inadequate information (for example, forgetting the password). 

· The User is the sole responsible for all personal ideas, opinions, statements set forth by the user while using the services of Ready Design, and that in no way Ready Design shall be held liable for these files, and the personal information sent, or access any services provided in Ready Design that is unauthorized and, in any way, other than the one identified by Ready Design. 

· Users shall not change any software comprising. 

· Ready Design is not liable for any damages that may arise from reading any User’s data by an unauthorized party. The User shall not send any comment containing threatening, unethical, racist words or any other content violating State of Qatar laws or international treaties. Any correspondent, addresses, or usernames must not be contrary to public morals, good conduct, and laws.

· Users are obliged not to harass and/or threaten other users, or any Ready Design customer service staff, shop and not to act in a manner that affects the use of the Services by other users.

· User shall not send, post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users. All of the records or materials obtained by using the services of Ready Design are within the consent of the user; the user shall be solely responsible for any damages, loss of information, or other losses caused by them in the user’s computer; the User shall not demand any compensation for any losses arising from the use of the service, not to use the services of Ready Design for any commercial and advertising purposes without obtaining the consent of Ready Design.

· The User shall not to disrupt, interfere with, or otherwise harm or violate the security of the site, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the site or affiliated or linked sites, including shops websites that are in the shop list. 

· Users who are minors under the age of 18 must have the permission of, and be directly supervised by, their parent or guardian. If you are a minor, you must have your parent or guardian read and agree to this Term of Use prior to you using the application.

· Users are obliged not to do any prohibited activities in accordance with State of Qatar laws and international treaties, including any criminal activity, using the username of another User, or any other unlawful acts. 

· If the User is responsible in the event of not complying with the above-mentioned terms. And User shall pay Ready Design compensations. 

· Credit or Debit cards used in placing orders through the Ready Design payment gateway must belong to the user. Otherwise, the user must attain legal permission from the card owner to perform the transaction.

· The customer is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.

· We reserve the right to suspend or terminate your Ready Design Account and your access to the Services (1) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete; (2) if it is believed that your actions may cause legal liability for you, other users or us; and/or (3) if you are found to be non- compliant with the Terms of Use.

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7. Responsibilities of Ready Design

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· Ready Design can monitor the system operation at any time and continuously, and temporarily suspend or completely cease the system operation at any time. Ready Design shall not have any responsibilities against the Users of the application or any third parties due to the temporary suspension or complete cessation of the system operation.

· Ready Design will maintain the confidentiality of all Users' data and not share it with any other party, in accordance with the relevant legislation.

· Ready Design has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics, etc., which are produced by itself and/or bought from outside.

· Ready Design has the right to delete or modify any of the reviews or ratings made by the Users in case they violate the terms and conditions or any related legislation.

· Any change in the listed products is the responsibility of the shops, not Ready Design.

· Ready Design has the right to make any changes in the implementation of this agreement and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation that shall come into being in the future. 

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8. Guidelines for reviews and ratings 

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· Reviews by Users shall in accordance with the following:

· The reviewer must have ordered a product from the shop via Ready Design. 

· The review must contain accepted content and not include any violation of the Terms and Conditions or related regulations, such as: abusive, racist, and illegal activity or uncorrelated references towards society’s traditions and values. 

· Shops are not allowed to post any reviews to prevent conflict of interest. 

· Reviews do not represent the views of Ready Design or the owner company. Ready Design shall not have liability for any review or for any claims, liabilities, or losses resulting from any reviews or information on the application.

· Reviews are owned by Ready Design exclusively in perpetuity and have the right to use all materials relating to reviews. 

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9. Payments method

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· Users can pay through the Ready Design payment gateway, by Visa / Mastercard / Debit Card. 

· Up to user consent, card data can be stored for future orders by external online payment providers. 

· Users are obligated to ensure sufficient cover of the respective account or, when using a credit card, to use the credit card only within the card transaction limits. The User has to refine from causing unauthorized debit chargebacks. 

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10. Record-Keeping

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· Ready Design has the right to keep any records relating to the Users in accordance with the related legislations. In the event of any dispute arising from this Term of Use, the User agrees and acknowledges that Ready Design may use for such records. For confirmation, the User's agreement to the Term of Use shall be deemed to be proof of this term. 

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11. Termination of the agreement

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· Ready Design has the right to terminate this Term of Use unilaterally at any time.

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12. Governing Law and Court Jurisdictions 

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· This Term of Use shall be governed by, and construed in accordance with, Qatari law, and the courts of Qatar shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Term of User (including non-contractual disputes). 

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13. ATM, Credit Cards, and Payment Information

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· Ready Design App is not interested in your debit/credit card information, nor does it store any of your debit/credit information. 

· For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Unfortunately, we cannot guarantee against the loss or misuse of your personal data or secure data transmission over the Internet because of its nature.

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14. General Conditions

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· Once the order has been accepted, this represents an agreement between the user and the shop. The shop has sole responsibility for this order. If you have chosen to pay with a credit or debit card on the mobile application, then the transaction is processed by Ready Design App as an agent of the shop.

· If any part of these Terms of Use is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of these Terms of Us. 

· Whereas it is impossible to implement any term of this Term of Use, it shall not be considered as a reason for deeming the forcibility of this Term of Use. 

· The content of the application, trademark, copyrights, neighboring rights, and other intellectual property rights are exclusively owned by Ready Design and subject to Qatari laws and international conventions. 

· In accordance with laws, Ready Design does not warrant, expressly or impliedly, that the provided services will have no defects or errors, or defects will be fixed, or the application server is clear from viruses. 

· The user is liable to any compensation for damages caused in the event of violation of this Term of Use.